Presence Suite Transform your business with AI and the most innovative technology and offer a unique customer experience
Offer a more flexible and personalized service without any human intervention to transform the needs of customers in loyalty strategies thanks to the continuous learning capabilities
Take advantage of AI and the Automation capabilities
High Levels of Satisfaction Guaranteed
Get a better use of human resources, reduce costs and times of interactions to communicate with your customers through different digital and social channels.
Greater Personalized Services
The algorithms used by our tools analyze and cross information, identifying trends and patterns of customer behaviors allowing to personalize and improve the quality of their experience.
Simple and Effective Communication
Use bots or self-service tools as a starting point of communication, support customers with frequent questions and answers and common transactions, being transfered with an agent only when they decide.
Unmatched Customer Journey
Bots can perform "personal assistant" tasks, supporting agents with suggestions for answers after each message from the customer, to increase personalization and effectiveness of all interactions.